Author Archive for Chip Elam

Retired Agent from Texas

“The SFFCU mobile app is the best on my phone. And, I do believe it is the most secure. So easy to do business with. I am a retired SF Agent and have been with SFFCU since 1981.”

Agent from South Dakota

“I am a Credit Union Member of over 30 years.  There has never, ever been a time that I have not been helped in a professional and wonderful manner!!! I hang up thinking…that person loves their job!”

Employee from Virginia

“My husband wanted to apply for an auto loan through the Credit Union to take advantage of their excellent interest rates. He’s not extremely tech savvy and when final documentation was being requested, I wasn’t home to assist with submitting the documents online.  He called to advise he would submit all of it when I returned.  Instead, a credit union loan officer offered to walk him patiently through how to do it.  It doesn’t end there.  She called him back to let him know she received everything that was needed.  He even said to me that you just don’t see that type of customer service any more. That made me extremely proud to work for such a great company!”

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