How to set up an external account – Mobile App

Learn how to create an external account
SUMMARY

SFFCU allows you to conveniently make transfers to and from external accounts with other financial institutions. Here are the steps if adding from the mobile app.

Note: It may take up to 3 days for SFFCU to verify your external account.

CONTACT

PHONE: 888-521-5209
HOURS: 7A – 7P CT, MON – FRI

LOGIN TO YOUR SFFCU ACCOUNT

  • Tap the Transfers icon.
ADD AN EXTERNAL ACCOUNT INSTANTLY

  • Tap Add Account.
  • Tap Add an account instantly. Select your external financial institution (FI) or search for it. If your FI doesn’t appear in the search results, use instructions to Add an Account Manually (see below). 
  • Select account(s) you wish to add and tap Submit.
  • A verify screen will display, review and tap Continue to add your accounts.
  • Instant account verification occurs, and if approved, you will be able to transfer funds immediately.
ADD AN EXTERNAL ACCOUNT MANUALLY

  • Tap Add Account.
  • Tap Add an account manually.
  • Select account type you wish to add and enter the information for your external FI. Tap Continue.
  • Select how you want to receive a verification code and tap Agree to any disclosures.
  • You will receive a notice that two small trial deposits will be sent to the external account for which you just provided information.
  • To verify the external account, SFFCU will transfer two small deposits into the external account. When the deposits have been made to your external account, you will receive a notice to “Confirm trial deposits” the next time you log in to your SFFCU app. (Monies will be returned to your SFFCU account.)
  • Tap the Confirm button next to the pending external account.
  • Access your external account and locate the two, small SFFCU deposits.
  • Enter the amounts of the deposits in the order they were received in your external account as First Deposit and Second Deposit. Tap Confirm.
  • Your external account is now available for transfers.

We will be CLOSED on Monday, May 30 in observance of Memorial Day.