Employee from Virginia

“My husband wanted to apply for an auto loan through the Credit Union to take advantage of their excellent interest rates. He’s not extremely tech savvy and when final documentation was being requested, I wasn’t home to assist with submitting the documents online.  He called to advise he would submit all of it when I returned.  Instead, a credit union loan officer offered to walk him patiently through how to do it.  It doesn’t end there.  She called him back to let him know she received everything that was needed.  He even said to me that you just don’t see that type of customer service any more. That made me extremely proud to work for such a great company!”

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