Email Us


Please contact us by email for general questions related to our products and services. One of our Credit Union Specialists will review your inquiry and respond within one business day.

To conduct transactions, discuss account-specific information, or receive immediate assistance, please use the Message Center in online banking/mobile app or contact us via phone at 888-521-5209 between 7 am – 7 pm CT, Monday – Friday.

Email contact is for general inquiries only; information transmitted via email is not secure. Please do not include confidential or sensitive information such as social security numbers, account numbers, transaction requests, etc. in email correspondence.

  • Balance, Withdrawal, and Line of Credit Advance Questions – Transaction team


We are currently experiencing technical system issues. If you encounter intermittent access and slow response time please try again later. We are working to resolve this issue as quickly as possible, and we apologize for the inconvenience. Thank you for being a valued member of State Farm Federal Credit Union.