Manage Your Security

Your security is a top priority for us. The Credit Union does not request sensitive information such as user ID, password, Social Security number or account number via email or text message. If you question a communication you received from SFFCU, contact us at 888-521-5209.

Our dedicated staff uses high-tech fraud prevention systems to monitor your accounts for suspicious activity so you can bank confidently with SFFCU. We offer additional security features to help you stay ahead of scams and security issues. Set them up in seconds….
 

Manage Your Security

Each time you sign into your account, you will receive either a text or phone call providing a six-digit code that you’ll need to enter before you can access your online account. It’s just an extra measure to verify your identity.

Here’s how:

  1. Sign in to your online banking account via your computer.
  2. Click Tools and then click Settings .
  3. On the tab menu at the top of the page, click Security.
  4. Slide Require Two-factor Authentication for each Login to the “On” position.
  5. Ensure your contact information with SFFCU is up-to-date and correct (i.e., mobile phone for text messages and any other applicable phone number). This information can be updated under the Contact tab under Settings.
Stay on top of account activity by setting up customizable notifications. You choose when and how you want to be alerted.

Here’s how...

Mobile

  1. Sign in to the mobile app.
  2. Tap More or Menu, then Alerts.
  3. Tap the types of alerts you wish to receive.
  4. Choose how you want us to notify you (email or push notification) and tap Save.

Online Banking

  1. Sign in to your online banking account.
  2. Click Tools.
  3. Click Alerts.
  4. Click the types of alerts you wish to receive (Accounts, Budgets, Transfers).
  5. Slide to the "On" position for each specific alert you wish to receive.
  6. Choose how you want us to notify you (push, text, email) and click Save.
Reduce the risk of identity theft from someone taking your statement and enroll in eStatements today.

Mobile App Instructions

Online Banking Instructions


For more information about how to protect yourself from scams and current fraud trends, visit the Federal Trade Commission site.

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