SUMMARY

SFFCU allows you to request a payroll deduction or change in payroll deduction from your mobile app through secured messaging. Here’s how…

CONTACT

PHONE: 888-521-5209
HOURS: 7:30A – 5:30P CT, MON – FRI

LOGIN TO YOUR SFFCU ACCOUNT

• Tap the Menu or More icon.
• Tap the Message Center option.
• Tap Compose.

ENTER THE DETAILS OF YOUR REQUEST

• Select Subject by tapping the arrow at the end of the Subject Line. Choose Payroll Deduction Request.
• Tap the arrow at the end of the Account field and choose the appropriate account.
• Answer the six (6) questions in the message template completely.
• Tap Send.

AFTER YOUR REQUEST IS SENT…

• Members will receive a secured message indicating their request has been processed or additional information is needed.