Email Us

Email


Please contact us by email for general questions related to our products and services. One of our Credit Union Specialists will review your inquiry and respond within one business day.

To conduct transactions, discuss account-specific information, or receive immediate assistance, please use the Message Center in online banking/mobile app or contact us via phone at 888-521-5209 between 7:30 am – 5:30 pm CT, Monday – Friday.

Email contact is for general inquiries only; information transmitted via email is not secure. Please do not include confidential or sensitive information such as social security numbers, account numbers, transaction requests, etc. in email correspondence.

  • Balance, Withdrawal, and Line of Credit Advance Questions – Transaction team
  • Online Transfer Questions – ACH team
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The Federal Reserve and United States Postal Service will be closed on Monday, Oct. 12, in observance of the Columbus Day holiday. The Credit Union will be open but calls and specialist chats will be unavailable from 9:45 AM to 11:15 AM CT during an all-staff meeting. Fin, our virtual assistant, will remain available. The Bloomington Member Care Station will open at 11:15 AM. Normal operations resume Tuesday, Oct. 13. Learn More