Frequently Asked Questions – Join

Thank you for your interest in joining the State Farm Federal Credit Union (SFFCU). Please review the information below for answers to common questions about membership and the new account application process.

 


 

Q: Are State Farm Agents’ Staff Eligible for Membership?

State Farm agents’ staff are not eligible for Credit Union membership.  State Farm agents’ staff are employees of the agent and are not within the Credit Union field of membership.

 


 

Q: Can My Children Have an Account?

Membership in the State Farm Federal Credit Union is open to all U.S. State Farm employees, agents, retirees, and certain members of their immediate family.

Children would need to meet the definition of an immediate family member to be eligible for membership.

 


 

Q: Do You Offer Checking Accounts?

No, we do not offer checking accounts.  We offer E-share savings accounts for members who plan to make more than 6 electronic transfers per month.*

With E-access and A2A, you can transfer funds to and from your share savings accounts to other financial institutions.

Transaction Limits

*Federal laws limit the number of electronic and certain other types of withdrawals from savings accounts (6 per account, per month).

 


 

Q: Do You Offer Credit Cards or Debit Cards?

No, we do not offer Credit Cards or Debit Cards.  We offer Personal Line of Credit loans which offer the flexibility of requesting money as you need it.*

*All borrowers must be SFFCU members and qualify according to current Credit Union guidelines.

 


 

Q: Do You Offer Trust Accounts?

Yes, for information on trust accounts, please email* our New Account team or call us at 888-521-5209, Option 6, sub-option 1.

*Email links are for general inquiries only. They are not secure email. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using these email links.

 


 

Q: How Do I Open a New Account?

The easiest way to join the Credit Union is to apply Online.

Questions – email* our New Account team or call 888-521-5209, Option 6, sub-option 1.

*Email links are for general inquiries only. They are not secure email. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using these email links.

 


 

Q: What Happens To My Membership If I Leave State Farm?

When an employee leaves State Farm® as a retiree, they retain access to the same State Farm Federal Credit Union membership benefits they had as an employee.

When a member terminates their employment relationship with State Farm for a reason other than retirement, they become a Limited Services member of State Farm Federal Credit Union.

 

Limited Services Members may:

  • Continue to use their primary Share Savings account, including making deposits and withdrawals
  • Maintain their existing loans until they are paid in full (but may not request additional advances on lines of credit)
  • Access account statements online using E-statements
  • Access account information online using E-access
  • Attend and vote at the State Farm Federal Credit Union annual meeting

 

Limited Services members may not open additional share or loan accounts.  This includes processing any submitted or pre-approved loan applications not yet funded at the time an individual becomes a Limited Services Member.

 


 

Q: What happens to my loan(s) if I am no longer employed with State Farm?

While you may not open new accounts if you are no longer in State Farm Federal Credit Union’s field of membership, you are still financially responsible for the terms outlined in your loan agreement(s). We offer several ways for individuals no longer in our field of membership to make payments.

 

  • Set up payments from another financial institution using ACH
    • Log in to E-access and select Submit a Form>ACH Authorization Form
    • Call Member Services Center at 1-888-521-5209 between the hours of 7am – 7pm CST , Monday – Friday, and complete ACH enrollment over the phone with a Member Services Representative
  • Transfer funds from your Share Savings Account
  • Visit one of our Member Care Stations and make payments in person
  • Mail check payments using a coupon book (a coupon book will be automatically mailed to you if you do not set up ACH payments) 

 

After your loan(s) have been paid in full, your Share Savings Account(s) will remain open unless you contact us to request closure.

 


 

Please contact us with any additional questions regarding membership in State Farm Federal Credit Union.