Account Maintenance Form

The Account Maintenance Form is required to complete the following actions:


  • Change the name of an account holder.
  • Add a joint owner to an account.
  • Add or change a beneficiary.


To complete these requests, log in to E-access and select the appropriate form in the Submit a Form menu.


The Account Maintenance Form is not required for mailing address, phone number, and e-mail address changes. Those changes may be made by logging into E-access and selecting Options>Update Personal Information or by calling our Member Services Center at 1-888-521-5209 between the hours of 7am – 7pm CST, Monday – Friday.


Important Note: the Account Maintenance Form previously available at this link has been removed to prevent unauthorized use. Any questions regarding this form should be directed to our Member Services Center at 1-888-521-5209.