Please contact us by email for general questions related to our products and services. One of our Specialists will review your inquiry and respond within one business day.
To conduct transactions, discuss account-specific information, or receive immediate assistance, please utilize the secure message function in E-access, contact us via phone at 888-521-5209 between 7 am – 7 pm CT, Monday – Friday, or visit one of our Member Care Stations.
Email contact is for general inquiries only; information transmitted via email is not secure. Please do not include confidential or sensitive information such as social security numbers, account numbers, transaction requests, etc. in email correspondence.
- Loan Assistance Questions – Lending team
- Balance, Withdrawal, and Line of Credit Advance Questions – Transaction team
- Online Banking and Phone Teller Questions – Online Banking team
- ACH and A2A Questions – ACH team
- Wire Transfer Questions – Wire Transfer team
- IRA Questions – IRA team
- Membership and New Account Questions – Account team