Automated Phone Teller

Effective November 10, 2014

All current and new Phone Teller users need to enroll in the new Automated Phone Teller system.

Enrollment requirements:

  • Your 7 digit member number
  • Challenge questions and security phrase setup
  • New PIN setup

Phone Teller Options:

  • Access balances, transaction history, tax information
  • Receive projected loan payoff amount
  • Request checks for delivery to your residential address. Check withdrawals through Phone Teller are unavailable for in-branch pickup

New Features:

  • Initiate immediate or scheduled transfers between your accounts, including making loan payments
  • Access Joint accounts with the same transactional capabilities as your primary account
  • Phone Teller login attempts and PIN changes can be managed through E-access. If you are not signed up for E-access click here

 

The automated Phone Teller provides easy-to-follow instructions and prompts that help direct you to the information you’re looking for.

If you need assistance during the enrollment process, call 1-888-521-5209 and select option 4. Members new to Phone Teller will need to call this number to receive a temporary PIN.

Access your Credit Union account information anytime by calling: 1-877-599-7283 (SAVE)